After setting up your Google Authenticator, you might need to synchronise the app in order for it to work.
It is possible for the time on your device to not be fully synchronised with the Google Authenticator app.
This is how you synchronise the time:
1. Go to the main menu of the Google Authenticator app. .
2. Go to settings and select ''time correction for codes'' -> ''sync now''.
This is how you synchronise the time:
1. Go to the main menu of the Google Authenticator app. .
2. Go to settings and select ''time correction for codes'' -> ''sync now''.
The Google Authenticator app confirms on the following screen that the time has been synchronised. You should be able to log-in with the 6-digit code now.
Please contact our helpdesk if you are still unable to log in to your Google Authenticator app.